Please Apply For The Assistant Manager Position By Filling Out The Form Below:

My Eco Wash provides equal employment opportunities to all employees and applicant for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. 

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 My Eco Wash Assistant Manager – Job Description:

 Primary Purpose Of Position:

  • This position is responsible for assisting the My Eco Wash Manager in developing and maintaining a team of people who provided inside and outside wash services to guests in a safe, fast and friendly environment. 

Essential Functions:

  • Performs duties of Express Wash Manager in his/her absence.

  • Provides the best customer experience by training team on all internal and external programs, building customer base through return Customers – My Eco Wash Unlimited Club. 

  • Ensures that all guests are treated courteously and that the needs of the customer are addressed efficiently 

    • Ensure all vehicles in the detail center are checked for quality.

    • Interact with guests every day.

    • Handle guest inquiries, complaints and compliments.

    • Ensure that attendants smile and are friendly to all guests when delivering guide-on instructions.

    • Increase the speed and convenience of the whole wash experience for the guest.

  • Monitor and control chemical output daily (marking barrels) and troubleshooting (rate of flow).

  • Conduct daily Preventative Maintenance according to program schedule on days and shifts managed.

  • Conduct equipment repairs proactively and troubleshoot problems to resolve issues quickly. 

  • Maximize speed of processing vehicles at the wash through training and upholding standards of performance.

    • Conduct initial and periodic checks throughout the day to eliminate cleaning problems in the wash process on days and shifts managed. 

    • Conduct safety checks of every vehicle entering the wash to either prevent entry or warn customers of potential risks.

    • Perform cleaning procedures for the tunnel and equipment daily.

    • Ensure all vehicles in the detail center are checked for quality.

    • Check the operational status of vacuums throughout the day.

  • Coach team members to improve performance.

    • Increase the number of tasks every team member can perform.

  • Per policy guidelines, ensure that personnel’s uniforms are neat and clean in appearance. 

  • Addresses and expeditiously resolves the following situations:

    • Handle guest inquiries, complaints and compliments.

    • Handle issues with disgruntled employees.

    • Ensures completion of interior and exterior housekeeping during the assigned shift.

    • Maintain the appearance of landscaping.

    • Check to see that all trash cans are emptied in the facility.

    • Maintain the cleanliness of all areas throughout the day.

  •  Performs bookkeeping procedures to include:

    • Shift check-off Daily station reporting and inspections.

    • Bank deposit preparation; completes all required paperwork, reviews and analyzes reports and transmits daily reports and other pertinent data to the Corporate Office.

  • Performs additional duties that may be required by supervisor or the company as a result of the location, nature, size of My Eco Wash, or other circumstances.

  • Able to do closing procedures for My Eco Wash. 

Organizational Requirements

  • Review all equipment updates and follow the manufacturer’s maintenance schedule.

  • Continue to improve knowledge of equipment and wash systems by learning every function at the car wash o Learn to operate My Eco Wash Kiosk, Credit Card machines and POS.

  • Ensure that all daily paperwork is completed accurately and submitted on time on days and shifts managed.

  • Attend and excel at ALL training programs, internal and external, required by the company.

  • Cross-Train at least one employee on one new task every week until every employee can perform each function at the wash

Knowledge & Skill Requirements:

  • Must be able to perform all tasks and functions of a Sales Associate and Team Leader.

  • Must be able to work a minimum 40 hours per week and work other shifts other than those of the Express Wash Manager after completion of training.

  • Must possess basic reading and comprehension, writing as well as math skills, such as addition, subtraction, multiplication and division

  • Must be able to operate a personal computer.

  • Must have a valid driver’s license and transportation.

Supervision Of Personnel:

  • Express Crew Members

Physical/Mental/Environmental Requirements:

  • Physical Demands: Activities: Walking/Standing – 95% Sitting – 5%.

  • Lifting: Must be able to lift 20 pounds.

  • Vision: Working on computer screen and checking customers’ identification. 

  • Mental Demands: Problem solving, analyze info, interpret info, and meet deadlines.

  • Environment: Working outdoors in South Florida’s temperatures and weather conditions.